Delivery for your food business.
Pickles, masalas, snacks, cold-pressed oils and cloud-kitchen orders. Shelf-stable goes pan-India, hot goes same-day.
Start selling on Unicapp*Same-day pickup is currently available in Delhi NCR. Pan-India courier is live everywhere else.
SOUND FAMILIAR
You started a food business,
not a logistics company.
A food business runs on two clocks at once. Shelf-stable stock — masalas, pickles, cold-pressed oils, snack packs, granola, filter coffee — travels pan-India and lives or dies on leak-proof packing and honest transit times. Cloud kitchen and fresh output travels across the city and lives or dies on the next ninety minutes. Unicapp runs both from one app, so you are not maintaining a courier account for the shelf-stable half of the business and a separate delivery arrangement for the fresh half.
Cold-pressed oil or pickle brine gets through the carton and you refund the whole order, plus the review that comes with it.
A seven-day transit on a product with a short window means the customer receives something already half expired.
Pan-India courier for the packaged range, a separate arrangement for the fresh kitchen orders, and no single view of either.
FSSAI number, batch, manufacture and expiry all have to travel with the goods, and generic courier flows never have a place to put them.
WHAT YOU SHIP
If you sell it,
we'll deliver it.
HOW WE HANDLE IT
Built for how
food actually ships.
Leak-proof is a packing problem, not a luck problem
Liquids need an induction seal, a taped cap, an inner sealed pouch and rigid outer walls. Our packing guide sets out the exact stack that stops brine and oil orders arriving as refunds.
Shelf life sets the shipping mode
Long-shelf-life stock goes pan-India surface economically. Short-window stock goes air pan-India or same-day inside Delhi NCR. You choose per order rather than per account.
Fresh and packaged in one dashboard
Same-day city orders and pan-India packaged orders sit in the same order list with the same tracking and the same payout ledger, so month-end reconciliation is one number.
DELIVERY PLAYBOOK
Shelf-stable ships far; fresh ships near
A packaged food brand sells two very different parcels: jars and pouches that can go anywhere by surface, and anything fresh that has to be eaten within a day. Mixing the two up is how a food business ends up refunding a leaked pickle jar in Pune.
The parcel
- Typical parcel
- Three to five jars or pouches in a corrugated box: 1.5–3 kg, 25×20×15 cm
- Heavy edge case
- A 5 L oil tin or a 5 kg masala box — billed on actual weight, not volumetric
- Fresh and cooked food
- Same-day intracity only. Never pan-India, whatever the customer offers to pay
- Speed that fits
- Surface pan-India for shelf-stable; same-day inside Delhi NCR for cloud-kitchen and fresh orders
Weekly rhythm
- 1Batch pan-India orders into one or two pickup days a week; shelf-stable food does not need daily dispatch and a bigger pickup is cheaper per parcel.
- 2Cloud kitchen and fresh orders go out the same hour they are packed. Set a cut-off time on the store so a 9pm order is tomorrow's delivery, not a cold one tonight.
- 3Print the batch number and best-before on the outer label as well as the jar. Returns and complaints get resolved by batch, not by memory.
Packing spec
- Every liquid jar gets its lid taped, then goes in a sealed poly bag before the box. The bag is what saves the other four jars when one leaks.
- Jars separated by corrugated dividers or a cardboard sleeve; glass-to-glass contact is the usual breakage cause.
- Fill every void. A half-empty box of jars is a box of jars that will rattle for 1,500 km.
HOW IT WORKS
Three steps,
then forget about it.
Upload your SKUs with weights, batch details and pricing. Your branded food store is live in 60 seconds, with coupon codes for festive and bulk orders.
Same-day across Delhi NCR for fresh and cloud-kitchen orders. Pan-India surface or air for shelf-stable stock. One pickup, one app, one tracking link.
Payments land in your bank in 1-2 days with no commission deducted. Every order shows delivery cost against revenue so you know your true per-SKU margin.
YOUR FULL SELLER OS
Already have a website?
Just starting out?
Unicapp works both ways. Connect your existing store or build a new one, the delivery experience is exactly the same.
Build your whole store on Unicapp
No website, no problem. Set up your branded web store in 60 seconds, logo, banners, products, coupon codes, then ship your very first order the same day.
You have already a Website
Connect your existing website to Unicapp in 5 minutes. Your orders sync automatically, no manual booking, no switching apps, no copy-pasting addresses ever again.
FAQ
Food Business,
answered.
Common questions from food business about delivery, pricing, coverage, packing and payouts on Unicapp.