Privacy Policy

Unicapp Logistics Private Limited ("Unicapp," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website www.unicapp.in. By using our services, you consent to the practices described in this policy.

We may collect the following personal information from you:

• Contact Information: Name, email address, phone number, and postal address.

• Account Information: Username, password, and any preferences you set in your account.

• Payment Information: Credit/debit card details, UPI IDs, and billing address.

• Delivery Information: Recipient's name, address, and contact details.

• Communications: Any feedback, inquiries, or communication you have with us.

Non-Personal Information

We may also collect non-personal information, including:

• Browser and Device Information: IP address, browser type, operating system, and device type.

• Usage Data: Details about how you interact with our website and services, including pages viewed, links clicked, and features used.

We use the collected information for the following purposes:

• Service Delivery: To process and deliver your orders, including pickup and drop-off details.

• Account Management: To create and manage your account on our platform.

• Payment Processing: To facilitate transactions and payments securely.

• Communication: To respond to your inquiries, provide customer support, and send service-related notifications.

• Marketing and Promotions: To send promotional offers, newsletters, and updates. You can opt-out at any time.

• Website Improvement: To analyze usage patterns and improve functionality, user experience, and content.

• Legal Compliance: To comply with legal obligations and protect our rights and interests.

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:

• Service Providers: With third-party providers who assist us in delivering our services (payment processors, logistics partners, IT support).

• Legal Requirements: If required by law, court order, or governmental authority.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track your activities. You can control cookie preferences through your browser settings, but disabling cookies may affect the functionality of our website.

• Access and Correction: You have the right to access and correct your personal information stored with us.

• Data Deletion: You can request the deletion of your account and personal information. Some information may be retained for legal or business purposes.

• Opt-Out: You can opt-out of marketing communications by following the unsubscribe link or contacting us.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services after such changes signifies your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: +91 9625811881

Email: contact@unicapp.in

Address: 44, Backary Portion, 2nd Floor, Regal Building, Connaught Place, New Delhi - 110001