For Kirana & Neighbourhood Stores

Delivery for kirana stores.

Take your counter online without joining a marketplace. Same-day drops across your neighbourhood, no commission on the basket.

Start selling on Unicapp

*Same-day pickup is currently available in Delhi NCR. Pan-India courier is live everywhere else.

Same-day intracity deliveryNo platform commissionVerified CapptainsSell from your phoneReal-time trackingDirect UPI payoutsSame-day intracity deliveryNo platform commissionVerified CapptainsSell from your phoneReal-time trackingDirect UPI payouts

SOUND FAMILIAR

You started a kirana business,
not a logistics company.

Kirana stores still handle the overwhelming majority of India's grocery trade — traditional stores hold roughly 91% of a market running past US$650 billion a year. What they usually lack is not customers but a way to take an order on WhatsApp and get it delivered without either the owner leaving the counter or a marketplace taking a cut of every basket. Unicapp gives you your own store link, your own customers, and a delivery partner who comes to the shop. The economics are the point: on a grocery basket running single-digit to low-double-digit margins, a percentage commission is the difference between a profitable delivery and a pointless one, which is why this works as a flat per-delivery charge instead. Your regulars keep buying from you, they just stop having to walk over for it.

🛵
The delivery boy is also the shop boy.

Someone leaves the counter to drop an order two streets away. For twenty minutes nobody is billing anyone.

✂️
Marketplaces take a cut of everything.

You list on an app, they own the customer, and the commission comes out of a basket that already runs on grocery margins.

📝
Orders live in fifty WhatsApp chats.

Half the day is scrolling to find who ordered atta and who ordered oil, and which of them already paid.

🏋️
Heavy baskets, no vehicle.

A 10kg monthly ration order is not going on a cycle, and you do not have a van sitting idle for the three times a week it happens.

WHAT YOU SHIP

If you sell it,
we'll deliver it.

Monthly ration and staples baskets
Atta, rice, dal and cooking oil
Packaged snacks and beverages
Household and cleaning supplies
Dairy, bread and daily essentials
Festive hampers and bulk gifting orders

HOW WE HANDLE IT

Built for how
kirana actually ships.

01

Your counter stays staffed

A Capptain comes to the shop for the pickup. Nobody on your team leaves the store, so walk-in billing does not stop every time a home delivery goes out.

02

Heavy baskets are a vehicle problem we already solved

Ration-sized orders are matched to a delivery partner with the right vehicle, so a 10kg basket is a normal booking rather than something you turn down.

03

The customer stays yours

Orders come through your own store link, not a marketplace listing. There is no commission on the basket and no competitor product shown next to yours.

HOW IT WORKS

Three steps,
then forget about it.

01
Put your shop Online.

Add your regular items with prices in 60 seconds and share one store link on WhatsApp and your shop board. No app download for your customers.

02
We do the Running.

Order comes in, a Capptain picks it up from your counter and delivers it the same day across your neighbourhood. Your staff stays at the shop.

03
Full basket to your Account.

Customer pays by UPI at checkout and the full amount settles to your bank in 1-2 days. No marketplace commission taken out of the basket.

YOUR FULL SELLER OS

Already have a website?
Just starting out?

Unicapp works both ways. Connect your existing store or build a new one, the delivery experience is exactly the same.

JUST STARTING OUT

Build your whole store on Unicapp

No website, no problem. Set up your branded web store in 60 seconds, logo, banners, products, coupon codes, then ship your very first order the same day.

Branded webstoreCustomer notificationsCoupon CodesPersonalisation
ALREADY ESTABLISHED

You have already a Website

Connect your existing website to Unicapp in 5 minutes. Your orders sync automatically, no manual booking, no switching apps, no copy-pasting addresses ever again.

Auto Order SyncUnified DashboardShopify coming soonWix Integration

FAQ

Kirana Stores,
answered.

Common questions from kirana stores about delivery, pricing, coverage, packing and payouts on Unicapp.

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