Delivery for clothing stores.
Ship every kurta, co-ord and denim order the same day in Delhi, and pan-India everywhere else. Exchanges included.
Start selling on Unicapp*Same-day pickup is currently available in Delhi NCR. Pan-India courier is live everywhere else.
SOUND FAMILIAR
You started a clothing business,
not a logistics company.
Clothing is the single largest category in Indian ecommerce, and it is also the one where delivery quietly eats your margin. Fashion carries the highest return rate of any category in India, and almost every one of those returns is a size or fit issue that has to travel back to you before it can travel out again. Unicapp handles the whole loop — same-day pickup and drop inside Delhi, pan-India surface and air everywhere else, and a reverse leg that does not need a second app or a second vendor.
Customer wants an M instead of an S. Now you are booking a pickup, a return and a fresh delivery across three different screens.
You post a reel at 8pm, 40 orders land by midnight, and you spend the morning copy-pasting addresses instead of shooting the next drop.
Fashion has the worst return-to-origin rate in the country. Every refused parcel is forward freight plus reverse freight, paid by you.
Weight slabs, zone charts, fuel surcharge. You find out what you paid weeks after you already priced the product.
WHAT YOU SHIP
If you sell it,
we'll deliver it.
HOW WE HANDLE IT
Built for how
clothing actually ships.
Exchanges without a second vendor
Reverse pickup is booked from the same order in the same app. The Capptain collects the wrong size and drops the right one, so your customer is not waiting on two separate courier timelines.
Bulk drop days, one pickup
Launch nights create 30 to 60 orders at once. Schedule a single doorstep pickup for the whole batch instead of one booking per parcel.
Prepaid nudges to cut RTO
Your Unicapp webstore takes UPI and cards at checkout. Prepaid orders return at a fraction of the COD rate, which is the single biggest lever on fashion margin.
DELIVERY PLAYBOOK
What a clothing order actually looks like in transit
Apparel is light, soft and forgiving — until a size exchange turns one delivery into three. The playbook below is built around that reverse leg, because it is where a small fashion label's margin leaks.
The parcel
- Typical parcel
- A kurta set or two tees in a poly mailer: 300–700 g, 30×25×5 cm
- Bulky edge case
- A lehenga or winter jacket: 1.5–2.5 kg, needs a box, not a mailer
- Billed weight
- Higher of actual and volumetric (L×W×H ÷ 5000). Mailers rarely trip volumetric; boxes do
- Speed that fits
- Same-day inside Delhi NCR for drops and exchanges; surface courier pan-India for everything else
Weekly rhythm
- 1Launch night: post the drop at 8pm, let orders land till morning, schedule one doorstep pickup for the whole batch rather than booking parcels one by one.
- 2Exchange window: book the reverse pickup from the original order the same day the customer asks. The faster the wrong size comes back, the sooner it can go out again as sellable stock.
- 3Festive lead-up: switch pan-India orders to air for the final ten days before a festival; apparel ordered for an occasion is a refund if it lands late.
Packing spec
- Fold flat, bag each piece in a clear poly sleeve, then a tamper-evident mailer. No tissue that can shift and crease.
- Put a return-ready label inside the parcel so an exchange needs no printing at the customer's end.
- Boxes only for structured or occasion wear; a crushed mailer on a lehenga is the single most common damage claim in this category.
HOW IT WORKS
Three steps,
then forget about it.
Upload your lookbook shots, set sizes and colours, and your branded clothing store is live in 60 seconds. No developer, no theme, no monthly plan.
Doorstep pickup from your studio. Same-day across Delhi NCR, pan-India surface or air elsewhere. Your customer gets a live tracking link, not a 'shipped' email.
Size swaps get a reverse pickup from the same order. Money is settled to your bank in 1-2 days. No commission taken out of the sale.
YOUR FULL SELLER OS
Already have a website?
Just starting out?
Unicapp works both ways. Connect your existing store or build a new one, the delivery experience is exactly the same.
Build your whole store on Unicapp
No website, no problem. Set up your branded web store in 60 seconds, logo, banners, products, coupon codes, then ship your very first order the same day.
You have already a Website
Connect your existing website to Unicapp in 5 minutes. Your orders sync automatically, no manual booking, no switching apps, no copy-pasting addresses ever again.
FAQ
Clothing Stores,
answered.
Common questions from clothing stores about delivery, pricing, coverage, packing and payouts on Unicapp.